new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 9061399925
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, simply open the app and enter your registered mobile number, then verify the OTP sent to your number. This will securely log you in, eliminating the need for a password or email. Once logged in, you can easily access the app using your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you still don't receive an OTP after clicking send, wait for the allotted time to pass. If you're still unable to receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If the number has changed, please send your KYC details via email to the customer support system, which will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. Users cannot withdraw bonus money.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhaar card, UPI, and all bank details. This is a necessary step for using the app. Please ensure all required information is accurately updated in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delayed time frame is an exception to the app's generally efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games using the bonus funds. The bonus itself, however, cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your account settings and check your transaction history to see if your withdrawal request is failing. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still experience problems, you can contact their care centre for assistance.
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